Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email address, password)
• Payment information (processed securely by our payment providers)
• Social media links and usernames for service delivery
• Communication data when you contact our support team

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist in our operations
• To comply with legal obligations
• To protect our rights and prevent fraud
• With your consent or at your direction

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your account and associated data at any time.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Data portability
• Objection to processing

8. Children's Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through our support page or email us at contact@trinq.com.ng.